Staffed by Gazelles and Capybaras
Because I wouldn’t be me without finding something in the midst of all this pregnancy-related bliss to bitch about, I’m going to give you part 2 of my amazing adventures with CuraScript.
CURASCRIPT. (Just in case anyone is googling them, trying to decide whether or not to ever send them a single thin dime. My advice? Don’t. Run far and fast. Run gibbering and jabbering in terror. Do not use this pharmacy, because I’m pretty sure it’s staffed by gazelles and capybaras, who cannot be bothered to learn, oh, say, basic prescription-filling skills because they’re so busy being confused and inefficient.)
Part two begins when my ‘oops we forgot to include a delivery method for your PIO’ package arrived yesterday. They did, indeed, ship it next day air, as I had insisted.
“Hmmm, that box looks awfully small,” thinks I to myself.
Tore it open like a maenad going for a drunken pharmacist’s throat, and what do I find?
30 22G 1 1/2″ needles.
No 18G needles.
No syringes.
Let’s repeat that: No 18G needles. No syringes.
So now, at least I have one of the needles needed to deliver the drug, and perhaps my husband could just blow-dart the PIO into my ass, perhaps? Suck it into his cheeks like a junkie-chipmunk and then hold the provided needle between his teeth & make like he’s going to whistle?
See, the thing is, not only did I clarify the order TWICE with two different people on Wednesday, but common sense would dictate that if you royally fuck up once, you try really hard not to do it again. Common sense would also dictate that if you’re sending someone the delivery method for an injectible drug, you should try to also send the, um, injector, and not just one of the two needles involved in the process. This is not rocket science. This is not even particularly complicated, and THIS IS NOT ACCEPTABLE. They open this morning at 9, and as soon as I get to work, I will be on the phone. Trying not to have an aneurysm right there & then. Or here & now, for that matter.
I’m also going to be on the phone to Freedom, begging them to find a way to make my insurance accept them, so that I do not have to deal with these people for the next seven months. Because stroking out while pregnant? Probably not good for either of us. Not to mention the fact that planning ways to firebomb the CuraScript headquarters is probably not the best use of my prenatal energies. Bad karma & shit.
(Oh, and, um, Mo? I just may need to take you up on that offer of syringes. Mayor Bloomberg will be awfully disappointed, but Sprog just might thank you…)
So sorry you are going through this. You need this stress right now like you need a hole in the head. I wish I lived closer. I’d give you some of my syringes!
Wow. That is crazy – I would love to be on the phone while you are giving it to them – good luck and I hope you can get some syringes – I think the Boy would have a hard time brushing the oil completely out of his mouth and lord knows what the chemical mix with liste.rine could do to the inside of his mouth…
I wished I lived closer to you. I’ve got a giant bag of extras that Apothecary Shop sent me. Give them hell!
i have extra syringes but not the 18g needles… Sprogblogger– let me know and I can figure out how to overnight them too you. that is SUCH B*S.
and Ascend in Portland Maine is also amazing, and they will call your doc to confirm and they overnight everything.
so sorry for your struggle. do not stroke out.
and I am sorry I laughed at the image of your sweetie as a junkie chipmunk. You have such a way with words gal, lordy.
If you can, call your RE this morning and have them call just the syringes in to your local drug store. NY is weird with syringes but they will accept a prescription, and even without insurance, 30 syringes should cost less than $8. I had something similar happen and was nicely surprised by Walgreens. Even in a worst case scenario- go to your RE and they will give you a handful, so that you don’t have to worry too much. Not worth worrying about anything additional! Then read that stupid pharmacy the riot act. Incompetent.
What a bunch of buffoons! Geesh! And very, very frustrating. I would be having a near panic attack. I’ve dealt with Freedom Pharmacy and Caremark and they’ve both been wonderful. Sorry your having to deal with the incompetence, and thanks for sharing the warning.
OH MY GOODNESS!!! How terrible!
That’s farking unbelievable, but if it helps, I had a vey similar experience with an Aussie hospital pharmacy.
An IVF pharmacy.
You are not alone
g
When I talked to our DE coordinator to tell her to warn everyone off of Medco, she said “Oh, and Curascript too, they are awful!” She said she’s had people pay out of pocket because they can’t deal with them. Money saving strategy? Me thinks so!
I hope freedom was able to rescue you!
Grrrrrrr. This is so annoying. There is nothing worse than having to micromanage these people. So sorry — hope they fix it, fast.
Is it just me or do you have to be dumb to get a job in a pharmacy or with an insurance company? Oh, I feel your frustration!!!
And thanks so much for your kindness over my way–we really appreciate all the support. It is overwhelming and wonderful at the same time.
Hugs!
Oh I *hate* it when people can’t do their jobs! Especially when they job is easy, like “send needles/syringes along with the injectible prescription”! Grrr! What did they think you were going to do with those needles – sew with them?!
I worked with Schraft’s Pharmacy and they were great! They did a lot of IVF stuff and knew exactly what I’d need.
So sorry you have to deal with any of that bullcrap. Maybe it’s a good thing I had to pay for all meds out of my own pocket because I got everything from Freedom. Well…maybe not. I’m surprised your RE office doesn’t have some for you to use until the headuptheass business is taken care of.